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The key to operational success rests upon the establishment of good business practices. In support of these business practices, Network Marketing Solution Suite is a suite of IT Solutions that provide Non Government Organizations (NGOs) raising funds through Network Marketing with what they require to manage the Fund Raising Programmes. It is a comprehensive solution, which features Organization Back Office Automation, Volunteer E-commerce Web Interface, Interactive Voice Response System based Volunteers Contact Centre and Unified Messaging Server based Volunteers Independent Donation Unit. The Back Office Automation Solution is a multi-user Server based database application designed to process Volunteers Application Forms; automate Correspondence such as Welcome Letters, Identity Cards; answer Volunteer Queries such as their Genealogy, Down-line, Volunteers joined in a particular city in a specific period and so on; prepare Donation Receipts; generate Volunteer Commissions as per Business Plan; report and print Volunteer Commission Statements, Volunteer Cheques, Volunteer-wise Payout Lists, Payout Summaries etc apart from preparing Organization Financial Accounts.The Volunteer E-Commerce Web Interface provides a secure platform to users to submit their Application Forms; provides an interface to Volunteers to login to a secure Volunteers Area where they can review their Incentive Statements, Downline and Genealogy Information, Points or Volume accumulated etc. It provides an Administrator Interface to Client to update (add or edit) or generate PINs and Serial Numbers and review their Status, update Recent News, update Stores and Service Centres Information, update List of Meetings and Seminars.The Volunteers Independent Donation Unit (VBC) ensures a cheap anywhere, anytime and any device organization’s communication with Volunteers. The VBC provides Bulk Messaging interface to send and receive Email, SMS, Fax and Voice messages. VBC enables broadcasting Welcome Messages when a Volunteer joins the organization, Donation Volume Messages specifying Points or Volume accumulated, Rewards or Recognition Message, Payout Message informing about the Incentive or Commission achieved, Social Worker Certificate and Receipt Dispatch Status, Seasonal Greetings and even personalized Birthday or Anniversary Greetings.Volunteers are Organization’s most valuable assets, every interaction experience should be positive, even when it’s not with an organizations representative. Given the volume of Volunteer enquiries or interactions, Contact Centre is a state of art Interactive Voice Response System designed to provide a pleasant 24X7 real time Volunteer Contact Centre experience. The Contact Centre automates Volunteer enquiries such as Incentive earned in a particular Payout, Genealogy Information, Points or Donation Volume earned, Account Balance, Meetings and Seminars scheduled, updates about Organization’s Activities, Volunteer Application Status, and so on. The components of Network Marketing Solution Suite are completely customizable and scalable. A Startup Multi-Level Marketing Business can start from a Back Office Automation application and can easily scale over to add other components such as Volunteer E-Commerce Interface or Independent Donation Unit as and when requisite. |