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The key to operational success rests upon the establishment of good business practices. In support of these business practices, Network Marketing Solution Suite is a suite of IT Solutions that provide Network Marketing businesses with what they require to manage their enterprise. It is a comprehensive solution, which features Enterprise Back Office Automation, Associate E-commerce Web Interface, Interactive Voice Response System based Associate Contact Centre and Unified Messaging Server based Associates Business Centre. The Back Office Automation Solution is a multi-user Server based database application designed to process Associates Application Forms; automate Correspondence such as Welcome Letters, Identity Cards; answer Associate Queries such as their Genealogy, Down-line, Associates joined in a particular city in a specific period and so on; generate Associate Commissions as per Business Plan; report and print Associate Commission Statements, Associate Cheques, Associate-wise Payout Lists, Payout Summaries etc apart from preparing Corporate Financial Accounts.The Associate E-Commerce Web Interface provides a secure platform to users to submit their Application Forms; provides an interface to Associates to login to a secure Associates Area where they can review their Incentive Statements, Downline and Genealogy Information, Points or Business Volume accumulated etc. It provides an Administrator Interface to Client to update (add or edit) Product Information, update Recent News, update Stores and Service Centres Information, update List of Meetings and Seminars.The Associates Business Centre (DBC) ensures a cheap anywhere, anytime and any device corporate communication with Associates. The DBC provides Bulk Messaging interface to send and receive Email, SMS, Fax and Voice messages. DBC enables broadcasting Welcome Messages when an Associate joins the company, Business Volume Messages specifying Points or Volume accumulated, Rewards or Recognition Message, Payout Message informing about the Incentive or Commission achieved, Renewal Message, Seasonal Greetings and even personalized Birthday or Anniversary Greetings.Associates are enterprise’s most valuable assets, every interaction experience should be positive, even when it’s not with an company’s representative. Given the volume of Associate enquiries or interactions, Contact Centre is a state of art Interactive Voice Response System designed to provide a pleasant 24X7 real time Associate Contact Centre experience. The Contact Centre automates Associate enquiries such as Incentive earned in a particular Payout, Genealogy Information, Points or Business Volume earned, Account Balance, Meetings and Seminars scheduled, Products and Service updates, Associate Application Status, Associate Status and so on. The components of Network Marketing Solution Suite are completely customizable and scalable. A Startup Multi-Level Marketing Business can start from a Back Office Automation application and can easily scale over to add other components such as Associate E-Commerce Interface or Business Centre as and when requisite. |