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Network Marketing Solution Suite is a set of comprehensive customized solutions to integrate and automate Fund Raising Programmes of Non-Government Organizations through Network Marketing. It features the following components: -

Back Office Automation

1. Volunteers Management

This module processes Volunteer Applications, Welcome Package viz. Welcome Letter, Volunteer Identity Cards etc., generates Down-line Genealogy and Network List, processes Donation Volumes raised, resolves Volunteer related enquiries viz. Incentives or Commissions earned and much more.

This form enables quick submission of Applicant Joining Information viz. Name, Father’s/Husband Name, Address, Phone Nos., Nominee, Sponsor/Introducer Information, Placement of Independent Donation Units etc to generate a Unique General Sequence Number (GSN). It also quickly issues Receipts towards the donation raised by the applicant along with its Payment Detail to qualify as a Volunteer.

Specific Features

· An Applicant’s Joining Information is requisite once towards Multiple Independent Donation Units raised either once or at different times.

· An Applicant can remit more than 1 Donation Unit towards a Single Volunteer Incentive Account. This means Incentive from all Independent Donation Units will accumulate in a Single Account and a Single Cheque will be issued to the Volunteer.

· Donation Receipts are issued automatically towards Applicant’s remittances to qualify as a Volunteer.

· Vouchers are issued automatically towards Receipts in an integrated Financial Accounting Solution.

· Complete Applicant’s Joining Information History is maintained which includes Name of the user who edited contents of an Application, what was edited along with Date and Time of edits.

Volunteer Downline Genealogy

This form enables a Graphical representation of Volunteer Downline/Genealogy. It presents all the Independent Donation Units under a Volunteer along with the Contact Information and Placement. Further, Volunteer Genealogy is available as a Graphical Representation or Detailed List providing ID No (GSN), Name, Address, Introducer or Sponsor, Placement and Generation or Level information and Donation Volume achieved.

· Status of each Independent Donation Unit is Stamped as Unconfirmed (Joined but Not Qualified), Confirmed (Qualified but Payout Not Processed Yet) and Processed

· Both Graphical and Detailed Volunteer Genealogy is Printable to its any Generation

Volunteer Enquiry Manager

This is a specialized tool to generate customize Volunteer queries. It is designed for customized reporting viz. List of Volunteers in a Particular State or District, Volunteers recognized as Project Managers Project Directors etc, Volunteers introduced by another volunteer etc.

· The Results of these Enquiries can be generated in a Customized Format in a Specific Order viz. ascending or descending GSN, City-wise, State-wise etc

· The Results of these Enquiries can even be exported to MS Excel for further “what if analysis”.

Volunteer Correspondence

This tool generates Welcome Letter, Recognition Letter, Renewal Letter and Termination Letter to comprehend correspondence with Volunteers.

Volunteer Identity Card

This function generates a graphical Volunteer ID Card.

Volunteer Status

This function visualizes Volunteer Status viz. Active, Inactive, Resigned or Terminated, No. of Volunteers sponsored, Donation Volume achieved (PV/BV).

2. Donation Management

This module processes Volunteer Receipts instantaneously considering various constraints viz. Date of Receipt, No. of Donation Units raised, Mode of Payment (Cheque, Demand Draft/Payorder Cash) and corresponding Instrument (Number and Date) through which it is remitted.

Specific Features

· Both Plain and Pre-Printed Stationary can be used for printing Receipts

Volunteers Receipt Register

This feature generates a Date-wise Volunteer Receipt Register automatically from the Receipts issued to the Volunteers.

3. Volunteer Commissions

This module generates Volunteer Commissions considering Customized Business Plan of a organization. It automatically accounts for Tax Deduction at Source (T.D.S), Development Charges, Postage and Handling Charges etc to generate Payout Lists. It automatically generates and prints Volunteer Commission Cheques.

Specific Features

· Although, the system accepts the Applicant Joining Form after validating the Form properly but certain validations can’t be applied practically at that time. So, the Volunteer Commissions module automatically diagnoses Applications before processing Payouts for errors such as Introducer or Sponsor Applications not submitted.

· Rate of T.D.S, Processing Charges, and Development Charges etc may vary as per the laid norms of Federal/Union Government (TDS) or the policies of the organization (Processing Charges etc). The Payout Master Form of this module allows customization of the Payout Cycle (the period between which the applications are to be processed or the calculations to be applied) apart from changing the deductions as required from time to time.

· It automatically carries forward Volunteers Incentives below Minimum Incentive Payable amount to the Next Payout Cycle and accounts for the balance Brought Forward from the Last Payout Cycle.

· Provision to provide omit Volunteers from TDS deductions who have been granted Exemption from Tax Deduction at Source under 12 A

Volunteer Commission Statements

This function generates a Detailed or Summarized report of commissions or incentives earned by respective Volunteers from different sources of Marketing Plan of the organization for an individual Volunteer. It outlines Commission earned from various sources, Tax deductions, other deductions and Net commission Payable. The Volunteer Commission Statement automatically consolidates Incentive earned from various Independent Donation Units by a Volunteer in a Payout.

· Both Summarized or Detailed Commission Statements can be printed on Plain or Pre-Printed Stationary

· Bulk printing feature is available with a provision to filter Volunteers earning above Minimum Incentive Payable amount.

· Search capability available to review Statement(s) in a particular Payout Cycle for a particular set of Volunteers.

Volunteer Cheque Printing

This module automates Bulk Volunteer Incentive Cheque Printing.

· A Counterfoil is automatically generated against the issued and printed cheques

· Selective Cheque Printing is also possible

Volunteer Payment List

The Volunteer Payment List reports Net Commission earned from various Independent Donation Units by a Volunteer. It provides a Volunteer-wise Summary of Incentive or Commission earned from various sources of Business Plan along with the Cheque Number issued towards the Incentive earned. It also accounts for Deductions such as Tax Deduction at Source, Processing Charges, and Development Charges etc in the report.

· This Report consolidates Volunteer-wise commission/incentive earned by various Independent Donation Units towards various sources of the Business Plan.

This report summarizes Volunteer-wise Commission amount and T.D.S deducted in a Month as per the provisions of Union/Federal Government.

Specific Features

· The Challan Information (Instrument No., Bank, Date etc.) will automatically get integrated with Financial Accounts to generate Quarterly and Annual Returns of T.D.S apart from automating Form 16-A

Rewards, Recognitions and Qualifications

This report summarizes Payout-wise District-wise status of Volunteers viz. Level/Grade achieved or qualified, Donation Volume earned.

Payout Summary

This report evaluates Receipt, Commission Paid (from various sources of Business Plan) and Gross Savings.

Specific Features

· It summarizes Load per Donation Unit in a Payout. It valuates Total Receipts from Donations, Income from other Sources such as Development Charges, Processing Charges etc and corresponding Total Payments from Commission or Incentives etc. Importantly, it also calculates Current Liability accumulated but not Released to in turn valuate Gross Load per Donation Unit received and Savings thereof.

4. Financial Accounts

Network Marketing Solution Suite follows Double Entry Post Transaction based accounting system. Most of the vouchers are automated from their origin itself. So, Financial Accounting module generates statutory statements automatically. Various Statutory Statements featured by this module are Account Statements, Cash Book, General Ledger, Cashbook cum Journal, Journal, Bank Reconciliation Statement, Trial Balance, Trading Account, Depreciation Charts, Profit and Loss account and Annexure-wise Balance Sheet.

Specific Features

· All the Cash Payment and Receipt Vouchers can be fed and saved together

· Powerful Search capability to locate a Voucher based on an Date, Account Name, Amount etc.

· Provision to Print Vouchers

Account Statement

This form reports Accounts Statement or Copy of an account of an account.

This function enables both double column (Cash Book cum Journal) and single column Cash Books.

Specific Features

· Negative Opening or Closing Cash Balances are shown in special legends to attract the attention of the user.

Bank Book

Network Marketing Solution Suite maintains a Bank Book automatically against each bank account.

This function enables you to visualize Journal Entries separately with a provision of separate Journal Register.

General Ledger

This program facilitates General Ledger with a provision for Division of Ledger into various Sub Ledgers as per requirement. It also generates an Index with Ledger.

Specific Features

· User can generate and review not only Account Statement of a selected account but also review and edit a selected Voucher from the generated Account Statement in turn updating the Account Statement and Trial Balance without closing Trial Balance

Bank Reconciliation

Specific Features

· Withdrawals and Deposits can be reconciled separately

· Bank Accounts can be easily reconciled after sorting them on Date or Cheque No or Deposit or Party Name or Withdrawal or even their status viz. Reconciled or Not

· Search capability to locate an Instrument based on Instrument Number, Date, Amount, Name of Party etc is available for tracking transactions easily.

Expenditure Analysis

This report tabulates Revenue and Expenses Monthly and Yearly and indicates major and minor contributions.

The Financial Accounting Solution integrates the T.D.S deducted and T.D.S Deposited information to automate and generate Quarterly E-T.D.S Returns and in turn Annual E-T.D.S Returns as per the prescribed e-format. The Solution also generates Form 16-A and Form-26 certificates as per the prescribed format.

Specific Features

· The Solution is capable of generating both Paper and E-T.D.S Returns

· Quarterly and Annual Returns in addition to T.D.S Certificates at a click of mouse

Final Documents

This function is a suite of reports to present Final Documents of accounts viz. Trading account, Depreciation Charts, Profit and Loss account, Capital Account and Balance Sheet.

· All the Statutory Tax Filing Returns such as Quarterly and Annual TDS Returns are also generated automatically by the Financial Accounting Solution

5. Administration and Security

This module helps you to configure your preferences viz. Reporting, Printing etc., Setup User Rights and Privileges and facilitates Backup and Restore.

User List

This form designates Rights and Privileges to the users. A user is recognized by a User Name and Password. The domain of a user is identified with the Rights and Privileges allotted to it by the administrator.

Volunteer E-Commerce Solution

This solution is a comprehensive online application designed to outfit volunteers with the power they need to manage their activities. It consists of a static website which showcases Organization Profile, Promoters Profiles, Projects and Services Offered (can be dynamic feature also), Marketing Plan or Business Plan of the Organization, Contact Information etc and a Dynamic Website with a Volunteer Web Interface and an Administrator Web Interface.

The Volunteer Web Interface provides access to Volunteer’s Personal Web Page, Volunteer Online Application Form, Volunteer Genealogy, Business Volume accumulated, Volunteer Incentive Statement or Commission Report and Volunteer Preferences.

1. Volunteers Web Interface

Volunteer Personalized Web page

After a successful login, a Volunteer is directed to a Personalized Web Page. This Webpage presents his Personal Profile along with Volunteer Status apart from links to Volunteer Enquiries such as Genealogy Detail, Business Volume accumulated, Incentive Detail, Downline Information etc.

Downline Genealogy

A Volunteer can track his Genealogy by logging in to Volunteer’s Area and using this option. This option provides complete Downline genealogy information viz. Name of the Volunteer, GSN/ID No. along with Position or Placement of Volunteers, Volunteer Status, No. of Donation Units raised etc.

Volunteer Commission Information

Volunteer Commissions are updated after each Payout. A Volunteer can use this provision to access his Commission Details viz. Sources of Commission, Tax Deductions, Development Charges, Processing Charges, Net Commission Paid and Instrument No. or Cheque No. along with Instrument Date through which the Commission is paid

2. Administrators Web Interface

Projects Management

PIN Generation, Allocation and their Status

Most of the Payment Processing Gateways refuse to provide services to the Network Marketing concepts or Multi-level Marketing schemes. So, an effective alternative to Payment Processing Gateways is to allocate a Unique Alpha Numeric Number called PIN towards receipts from Volunteers. This PIN Number can be submitted along with a valid Volunteer Application Form available online to accept Donation Units raised and to qualify as a Volunteer. Users authorized as Web Administrators can login to Administrator Web Interface to generate, allocate and review the status (Generated but not yet allocated, Allocated but not yet submitted, Submitted but not processed and Processed) of PIN(s).

Meeting and Seminars

Administrators can also update (add, edit or delete) List of Meetings and Seminars organized by the Organization to promote their campaign. The List includes Date, Time, Subject, Name of Speakers and Venue of the Meetings and Seminars organized by the organization.

Since, the Solution is based on IVRS technology so it inherits following benefits from the technology itself: -

· Automates volunteer interactions, allowing live agents to focus on high-value or more complex interactions.

· Smoothes the peaks and valleys of contact center traffic thereby adding some predictability to the mystery of agent staffing

· Allows volunteers to serve themselves for routine interactions – information dissemination and transaction self-service are applications that are frequently offloaded to IVRs

Since, Volunteers are your organization’s most valuable assets, every interaction experience should be positive, even when it’s not with an agent. IVR technology gives you the opportunity to create a convenience for your associates that could be very must appreciated and enhance the relationship.

Contact Centre integrates with Back Office Automation Database to provide seamless 24x7 Support Services to the registered Volunteers and Merchants. The features of Contact Centre are as under: -

1. Volunteers Features

A Volunteer can log on to Contact Centre through any PSTN or Mobile Phone. He can avail the Personalized Services by entering his ID No. and Digital Password from his Phone. The Personalized Services available to the Volunteers are as under: -

Volunteer Incentive

This feature provides the Incentive Information of an authenticated Volunteer in a particular Payout. A Volunteer can also get a copy of his/her Incentive Statement by Fax by providing Destination Fax Number.

Volunteer Donation Volume

This option provides PV/BV/Donation Volume of an Authenticated Volunteer. User can also get a copy of his Donation Volume earned through Fax by providing Destination Fax Number.

Volunteer Account Balance

A Volunteer can enquire his current account balance using this option.

Meetings and Seminars

Organization can provide information about various Meetings and Seminars viz. Date, Venue, Time and Speaker. A Volunteer can get a copy of schedule by fax by providing destination Fax Number.

Organization Information, Projects and Services and Fund Raising Programme

The Contact Centre can also orate information about organization, projects undertaken and other services and can also deliver Fund Raising Plan to the Volunteers.

Volunteer Business Center Solution

VBC comes with an enhanced Address Book, inbound and outbound Voice, Fax, SMS and Email Messaging and a Query Manager. The Volunteer Business Center features both Alerts/Notifications and On Demand Messaging as described below: -

1. Alerts or Notifications

Notifications or Alerts are pre-designed messages, which can be broadcasted in the form of Voice, SMS, Fax or Email to the Volunteers as per his preferences: -

Donation Volume

This message is delivered at the end of every week. It defines the Points Value or Donation Volume accumulated by a Volunteer or his Downline since last Payout.

Commission Message

Rewards and Recognition Message

This message is transmitted to the Volunteer when he achieves a Reward or Recognition viz. Group Leader, Manager etc.

Meetings and Seminars Invitations

This message informs the Venue, Date and Time of various Meetings and Seminars sponsored by the organization nearby his registered address.

2. Messaging On Demand

This service is provided to a Volunteer purely on his Demand, for instance a Volunteer can access his commission detail by sending a designated Code, ID No. and Password as SMS to the Business Center. The Business Center responds by providing relevant information to the valid user.

Volunteer Commission by Fax or SMS

A Volunteer can get Commission Statement by Fax or Commission Details by SMS using this provision.

Volunteer Genealogy by Fax

This provision generates graphical genealogy detail or Downline detail by Fax.

Please feel free to contact us at info@yeah.co.in or call us at +91-161-4640060, our consultants will be delighted to take your esteemed queries and advise solutions to suit your budget and requirements.